
The
mission of FCI Molded Products Inc. is to provide our customers
with high quality Products
and superior service. To fulfill this mission we must accomplish
the following:
-
Select
staff that understand and are completely dedicated to the FCI
mission.
-
Provide
an environment of continuous learning.
-
Encourage
and reward innovation and suggestions of improvement.
-
Understand
our customer’s needs and respond quickly and efficiently.
-
Develop
and sustain mutually beneficial relationships with our suppliers.
Our
goal is to continually be the benchmark to which our competitors
strive to attain.
In the late “80’s” in an effort to expand its product base, Accurate Fasteners
Ltd. a major fastener supplier to the furniture industry, conducted a survey. The
following question was asked: What product line that you presently purchase
is giving you the biggest problem. The answer was overwhelmingly, CAPS, GLIDES & LEVELERS.
The
problem was not quality but simply supply. No one was carrying
sufficient inventory to satisfy the “just in time” demands of
the industry. Accurate Fasteners Ltd. reacted quickly and
was soon appointed the stocking distributor for a major manufacturer
of these products. This arrangement proved so successful that
it soon became necessary to separate this product line from the
fastener division to maintain the high level of service their
customers had come to expect.
**FCI
MOLDED PRODUCTS INC. WAS INCORPORATED IN JANUARY 1995
Today
F.C.I ( FCI Molded Products Inc.) is the largest stocking distributor
of CAPS, GLIDES & LEVELERS in Canada and as result of it’s
huge inventory and beneficial exchange rates, sales to the United
States will soon exceed those to Canada. F.C.I. owns the
tooling for most of the plastic and nylon parts it sells and
in addition to standard parts, manufactures hundreds of special
colors and custom parts for it’s many customers.

FCI Molded Products
Inc. will provide a product in compliance with the technical
needs of its valued
customers that is reliable and competitively priced. Emphasis
is on managing and conducting business, which focuses on the
customer and provides excellence in customer service and satisfaction.
The goal of FCI Molded Products Inc. is to achieve and maintain
the status as a world leader in the furniture industry by developing
and implementing
policies supporting consistent customer focus and continuous improvement. Senior
management will demonstrate corporate leadership towards excellence in customer
service and quality products by supporting the policies and procedures of the
ISO 9002:94 Quality Program and by providing and encouraging employee training. Policies
will be developed and implemented to encourage and facilitate the development
and distribution of new products.
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